Common questions

People at work can suffer injuries or fall ill. It doesn't matter whether the injury or the illness is caused by the work they do or not. What is important if that they receive immediate attention and that an ambulance is called in serious cases. First Aid at Work covers the arrangements you must make to ensure this happens. It can save lives and prevent minor injuries becoming major ones.

An appointed person is someone you choose to:

Take charge when someone is injured or falls ill, including calling for an ambulance if required.

Look after the first-aid equipment, e.g. restocking the first-aid box.

Appointed persons should not attempt to give first aid, for which they have not been trained, though short emergency first-aid training courses are available. Remember that an appointed person should be available at all times people are at work on site - this may mean appointing more than one.

 

A first aider is someone who has undergone a training course in administering First Aid at Work and holds a current First Aid at Work certificate. The training has to be approved by HSE. A first aider can undertake the duties of an appointed person.

 

It is not possible to give hard and fast rules on when or how many first aides or appointed persons might be needed. This will depend on the circumstances of each particular organisation or work site. The following table offers suggestions on how many first aiders or appointed persons might be needed in relation to categories of risk and number of employees. The details in the table are suggestions only. It is for you to assess your first-aid needs in the light of your particular circumstances.

We run regular training courses through the year and can arrange bespoke courses for individual, or groups of organisations.